Your privacy is important to us. This notice explains how we collect, use, and protect the information you share with us, and the choices you have about it.

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Who we are

This privacy policy applies to Sather + Partners, an Asana Solutions Partner. It covers this website, our customer portal and every other way you might get in touch with us, including phone, Microsoft Teams, Zoom, and email.

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Information we collect

We collect information you give us directly, such as:

• Your name, email address, and phone number

• Company and project details you share through our contact form, by phone, on a call, or by email

• Billing information we need to invoice you for our services

We may also collect basic technical information automatically when you visit our website, such as your browser type and how you use the site, to help us improve it.

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How we use your information

We use your information to:

• Respond to your enquiries and provide our Asana consulting, implementation, training, and support services

• Manage contracts, billing, and invoicing

• Communicate with you about your project

• Improve our website and services

 

When we share your information

We do not sell your information. We only share it when necessary, for example:

• With trusted service providers who help us deliver our work, such as Asana, or other tools your project requires

• With members of our team who work on your project, wherever they are based (our team works from several countries)

• If required by law, regulation, or a valid legal request

Any third party who handles your information on our behalf may only use it to help us provide our services to you.

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International data transfers

Because our team works from different countries, your information may be transferred to and processed in countries outside your own. Wherever we handle your information, we take reasonable steps to keep it secure and treated in line with this policy.

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How long we keep your information

We keep your information for as long as needed to provide our services, meet legal and accounting obligations, and support our ongoing relationship with you. When it is no longer needed, we delete or anonymize it.

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Keeping your information secure

We use reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access. No method of storing or sending information online is completely secure, but we work to keep your information safe.

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Cookies

Our website may use cookies or similar tools to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.

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Your rights

Depending on where you are based, you may have rights over your information, including the right to:

• Ask what information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Object to or restrict certain uses of your information

• Withdraw your consent, where we rely on it

To exercise any of these rights, contact us using the details below.

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Opting out

If we ever want to use your information in a way not described in this policy, we will give you the chance to opt out or object before we do so.

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Children's Privacy

Our services are intended for businesses and professionals, not children. We do not knowingly collect information from children.

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Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

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Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: info@satherandpartners.com